Socially Conscious AI
A running conversation about building AI that respects the people it’s built for. I co-host with Valencio Cardoso, digging into the ethics — and the humanity — behind the technology.
Product & Design Leader · Conversational AI
Roman Bercot
Clarity in the chaos.
I turn scattered ideas into something clear, human, and useful — seeing the connections other people miss and helping teams find alignment when the path isn’t obvious.
RB
The work
Designing how people and AI work together.
I lead the design of human and AI collaboration at ServiceNow, shaping what it means for a person and an AI to actually work together inside a shared conversation — what the AI should do, what stays with the human, and how the whole thing feels clear, trustworthy, and worth coming back to.
My bar is consumer-grade and AI-native: an experience that feels obvious, fast, and polished — not enterprise software with a chat box glued on. I’m most useful in the early, messy part of that work — framing the problem, shaping the mental model, and building prototypes real enough that a decision becomes unavoidable. Earlier, I led design and research at Experian.
I do my best work in high-trust environments with real stakes and room to move — where ideas can come to life without waiting for permission. I care about meaningful impact over output, and about building things that are true, not just impressive.
On the mic
Conversations about the humanity behind the technology.
UX Like Us
An earlier show on design, craft, and the people doing the work — where a lot of these threads first started coming together.